[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Locked out of admin login
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,541
Joined: Jan 2014
Reputation: 48
Post: #6
RE: Locked out of admin login
(05-01-2018 12:22 PM)Blue Chilli Wrote:  
(04-29-2018 04:52 PM)complex1 Wrote:  Hi,

Just checked, but the <mac>-all.cfg file do not contain the admin password.

Also if you are logged in as "user" you can not have the options to reset "local settings", "non-static settings", "static settings" and "user data and local config" as shown in the screenshot.
Are you sure you are running the latest firmware (25.81.0.10) and logged in as "user"?

Hi, I see these reset options under "Upgrade", not "configuration" as in your photo.

The odd thing is, the new base unit I've bought doesn't show these options, only a reboot option when logged in as "User", but the old one does show them all, even though both are on firmware 25.81.0.10 and the same hardware version of 25.1.0.0.0.0.0

I see this on the old one when logged in as "user"..

Hi,

Yes I see your screenshot, that's very weird.
Q. After the firmware upgrade did you reset the base to factory default?
This is a rule of thumb, to prevent this kind of weird "settings".
Maybe that's why you lost the admin password.

If the base get a fixed DHCP address, it is possible for you -after the base is reset to default- to manually or auto-provision the base, because the base sticks on the same internal IP address.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
05-01-2018 12:44 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Locked out of admin login - Blue Chilli - 04-28-2018, 10:13 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 08:29 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 04:52 PM
RE: Locked out of admin login - complex1 - 05-01-2018 12:44 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P admin pass after recovery crodaxy 1 8,886 12-04-2018 10:16 AM
Last Post: complex1
Thumbs Up Unable to Login after provisioning thenewhomesagent 4 15,250 10-18-2018 07:52 AM
Last Post: thenewhomesagent
  cant login to web portal jasond911 2 9,070 11-10-2016 09:30 AM
Last Post: Lucia_Yealink
  How do you delete a SIP account in admin RobertThompson 2 11,425 11-06-2016 01:55 AM
Last Post: CWR
  I can not login Jorgemaria 2 10,039 02-09-2015 10:08 AM
Last Post: James_Yealink
  Forgot Login jhughes 1 8,168 12-30-2013 03:44 PM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication