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Blind transfer option is missing
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NicholasLuke Offline
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Post: #3
RE: Blind transfer option is missing
(02-22-2018 06:40 PM)complex1 Wrote:  
(02-22-2018 02:37 PM)NicholasLuke Wrote:  The blind transfer option does not appear on the phone when the option soft key is selected during a call. I have used the web ui to enable the feature, but it still is not present. Firmware has been updated to the latest ( to no avail. Does anyone have suggestions on how to resolve this problem?


During a call, the handset shows 3 options after pressing the “Options” button.
Transfer, Hold and Conference.
When select Transfer you be able to dial a number, then press Transfer and the call goes direct to the dialled number.

Hope this will help.

That would be fine if what we needed was a transfer option, but we need the blind transfer option. We need to be able to drop a call, completely unattended, to a different extension. The documentation clearly states this is possible, but I do not see the option present after pressing the Options button.
02-23-2018 03:09 PM
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RE: Blind transfer option is missing - NicholasLuke - 02-23-2018 03:09 PM

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