[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46G Call Fwd DSS Key enables / disables ALL fwd types
Author Message
MintTelecom Offline
Australian RSP
**

Posts: 2
Joined: Jan 2018
Reputation: 0
Post: #1
T46G Call Fwd DSS Key enables / disables ALL fwd types
Hi guys and gals,

We're utilising T46G handsets configured via Broadsoft.

Previously if a Programmable Key was set up as a "Forward", the first time you pressed the button and activated the forward the device would ask you what type of forward you wished to activate; ie. Always, Busy, or No Answer - for which we simply want Call Fwd Always. Then forever more when you press this key it would enable / disable just the specified Call Fwd Always type.

In recent months we've noticed that if you set up a Programmable Key as "Forward" it doesn't ask which type of forward you wish to activate, and it enables / disables ALL call fwd types (Always, Busy and No Answer). This is obviously not the outcome we're after, as we want the Busy and No Answer settings to remain ON at all times, and we simply want to be able to enable / disable the Always Fwd setting when customers are out of office.

FYI - we're either adding the following line into the customer's config, OR, supplying the customer the below instructions to manually set up the button. Both methods used to previously work for just the Call Fwd Always option.

Is there a particular line of configuration I can amend to force this button to only apply to Call Fwd Always?


#Configure Line Key6
linekey.6.label = MessageBank
linekey.6.type = 2
linekey.6.value = 03****6214


OR

To create an out of hours button - press the top-right button next to the screen (that has been left blank), and hold the button in for 4 or 5 seconds; menu options will appear on screen.

On the menu you can change the option selected by using the arrow keys that surround the “OK” button on the phone.

- Scroll across on “Type” until you’ve selected “Key Event”, then press the down arrow to move down to the next line.
- On “Key Type” scroll through and select “Forward”, then press the down arrow to move down to the next line.
- “Label” is a free text field, so you can call the button whatever you’d like, then press the down arrow to move down to the next line.
- “Value” is the destination you’d like calls to be forwarded to out of hours – if the preferred destination is your Voice2Email then enter “02****9359”, or if you’d like it to go to an alternative mobile or other number then enter that.
- Hit “Save” and the phone will update its config and the button will be saved!

The first time you press the button it will ask what type of Call Forward you want to use – please select “Call Forward Always”.

Once you’ve set the button up using these instructions, it’s just a simple press to activate / deactivate at the start and end of each day.



Thanks for any assistance or advice you can provide.
   

---
http://minttelecom.com.au/
01-29-2018 06:02 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46G Call Fwd DSS Key enables / disables ALL fwd types - MintTelecom - 01-29-2018 06:02 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP56 Auto Answer Teams Call perryhill@polk-county.net 0 958 06-03-2024 09:37 PM
Last Post: perryhill@polk-county.net
  MP50 ends call in some phone trees TRK45 0 1,985 05-10-2023 12:19 AM
Last Post: TRK45
  W60B - LDAP - Missing names in call history Scherm 0 1,960 03-07-2023 02:06 AM
Last Post: Scherm
  MP56 - MS Teams Call Queue name not showing grahamhosking 1 4,777 03-03-2023 05:59 AM
Last Post: MSinclair@bunker.technology
  MP50 - Unable to use pound (#) key during a phone call Alexandre Cottinet 0 3,345 02-14-2023 10:28 PM
Last Post: Alexandre Cottinet
  MP50 won't initiate a call on a Mac (Big Sur) computer? microdaft 2 9,164 05-31-2022 01:54 AM
Last Post: Christianpoulton
Brick MP50 stuck after call transfer af@benenden.school 4 11,486 12-22-2021 07:24 PM
Last Post: af@benenden.school
  Cannot disable audible Park notifications during active call livehappy42 3 7,026 11-13-2021 09:11 AM
Last Post: livehappy42
  T57W Call Park Alert bcramer 1 7,522 10-29-2021 05:33 AM
Last Post: livehappy42
Sad T22P No Sound on Call Pick Up oaltinsoy853 1 6,559 10-19-2021 07:22 PM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication