Linekey positioning

[Fraukas2]

Hello !

Which firmware version are you using ?
Not sure I understand correctly. Can you access your phone's IP address thru a web browser ? If you can, try admin as username and admin as password. If it doesn't work, try user as username and user as password. If you are able to access the configuration pages, go in "DSS Keys" tab, select the "Line Key19-27" on the left and add data to the Line key 27.
Type: Line
Value: Default
Label: Account2 (whatever u want in this)
Line: Line 2

For the Pickup on a ring group, maybe it is just not configured correctly, Yealink has the "Direct Pickup" which is commonly used. But they also have a "Group Pickup". Maybe your provider tried to "Direct Pickup" a ring group.
More tests should be made. Ask your provider about that, bother them until they actually do it...


For my part, I know that i always try to cut the corners to do my stuff as quickly as possible, but if a client ask something 2-3-4-5 times, I'll spend more time testing and then getting it instead of just ignoring their request.