Error installing own server certificate

[Elaine_Yealink]

Dear Flex,
From your description, the CA was uploaded under "Trusted Certificates", but for W56P, it is uploaded under"Server Certificate". I think the "Trusted Certificates" is the right path to go. Would you please confirm this?

If still doesn't work, please raise a ticket and provide cert file and syslog with following steps:
1. export syslog to log server (log on phone will be erased after reboot)
2. upload cert to phone
3. login to the web interface and take a screenshot about cert list.
4. reboot the device.
When phone boot up, export the syslog and send to us on ticket.

Here is the FAQ about how to export syslog to server:
http://support.yealink.com/faq/faqInfo?id=313

Regards
Elaine