[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
RT20 Repeater Registration + W52P
Author Message
Michael_Yealink Offline

Posts: 46
Joined: Oct 2012
Reputation: 0
Post: #5
RE: RT20 Repeater Registration + W52P
Hi There

Thanks so much for your report and here is the advice to you :

1. Check if the base and handset are the same format, for RT20 , it can only worked for Europe Base which you can see CE icon at the back of the base.

For RT20U , we have two format, Europe and US , Europe can work with CE base and US can work with US base , you can check Europe or US base and repeater at the back of the device , CE is for Europe , FCC is for US.

Please make sure format can match.

2. Hard reset the base and test again ,the steps are below:
1) connect the network cable to the base without power supply or POE
2) long press the paging key on the base and not stop until step3 is finished
3) connect the power to base , waiting for the three lights on the base light up one by one , during the whole process, please keep pressing the paging key !
4) after the three lights all light up, release the paging key and disconnect and reconnect the power supply

Note : Once the base is reset , then all information that you have configured before will be cleared , so if you don't know how to register an SIP account or configure the phone , then please kindly connect your phone provider for help .

3. After step 1 and 2, refer to the FAQ : http://support.yealink.com/faq/faqInfo?id=701

If still not work , please provide pcap file , bin file and level 6 log file for me so that I can double check .

For how to get them and check they are useful, please refer to the FAQ below:

Please send us the trace file ASAP so that your issue can be solved faster !

Let me know if any question


Yealink Wiki : http://support.yealink.com/
11-22-2017 12:18 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RT20 Repeater Registration + W52P - Ngwenu - 06-05-2017, 09:25 AM
RE: RT20 Repeater Registration + W52P - Michael_Yealink - 11-22-2017 12:18 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P not working after change of broadband supplier Jasibansel 1 908 01-22-2024 07:15 PM
Last Post: complex1
Sad W52P not picking up IP Burkni 4 4,772 09-19-2023 06:22 PM
Last Post: Burkni
  W56H with W52P Base dmvcomms 7 8,627 03-06-2023 04:39 PM
Last Post: poznaniak
  W73H handset with W52P problem reboot Paco Brufal 2 3,415 03-03-2023 01:21 AM
Last Post: nolto
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 9,100 04-20-2022 10:17 PM
Last Post: complex1
  Handset registration failure "Synchronizing. Please try later." Smoochies Boss 1 7,757 09-10-2021 12:56 AM
Last Post: Smoochies Boss
  W52P Firmware upgrade aunijaffer@gmail.com 5 13,033 09-07-2021 11:42 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 7,280 06-01-2021 09:55 PM
Last Post: complex1
  W52P Openvpn with mikrotik info@quantiss.com 4 17,686 04-11-2021 06:25 AM
Last Post: Harms_Kubiak
  Is there no call history in web management panel in W52P? poznaniak 1 7,913 08-10-2020 12:49 PM
Last Post: complex1

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication