[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T41P with EHS36
Author Message
Kevin_Yealink Offline
Administrator
*******

Posts: 204
Joined: Jul 2016
Reputation: 2
Post: #2
RE: T41P with EHS36
(04-17-2017 03:30 PM)Dabo Wrote:  I have a Yealink T41P that I am using together with a Plantronics CS540 headset. I have absolutely no problems using the two together.

I purchased a Yealink EHS36 so that I could answer the phone remotely, but the connection is unusable. The parties can hear each other, but there is so much static and cut-offs that people just hang up on me (apparently it's even worse on their end than on mine).

I have tried the different settings on the headset, but there is no setting that makes this better.

Is there a solution to this, or is the EHS36 unusable with this phone?

Thanks for any help you can provide.

Hi Dabo

For the issue, please kindly make sure that the firmware for T41P is latest.
Attached the firmware link for you:
http://download.support.yealink.com/down...1.0.70.zip

If the issue still exist, please kindly exported pacp,syslog,config.bin files for me.
For how to exported, you can refer to the FAQ:
http://support.yealink.com/faq/faqInfo?id=311

In the meantime, i need to check with you for several question:
1. If you use handset mode or speaker mode, will the issue persist?
2. How far away between your headset and phone? If you are on seat, will the issue be fixed?
3. How many phones do you have? Every phones have the same issue?

BR
kevin
04-18-2017 03:10 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T41P with EHS36 - Dabo - 04-17-2017, 03:30 PM
RE: T41P with EHS36 - Kevin_Yealink - 04-18-2017 03:10 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  No dialtone - T46S, EHS36, Sennheiser headset Huleboer 0 1,914 09-28-2023 05:49 PM
Last Post: Huleboer
Bug T41P OpenVPN w/ PSK fails rnalrd 0 995 01-20-2023 10:52 PM
Last Post: rnalrd
Question Sip - T41P - Displaying wrong information and can't redial StaceyStorm 1 1,759 10-14-2022 11:19 PM
Last Post: complex1
  T48G + EHS36 +Janra engage 75 not hanging up call kris.hetherington@firstsource.com 1 5,202 09-30-2022 03:23 AM
Last Post: knewgent
  ehs36 and planetronic mbroome 2 5,788 09-30-2022 03:19 AM
Last Post: knewgent
  T41P/T48G/T58V IPv6 SIP Issues ReubenFarrelly 22 63,151 08-01-2021 06:14 PM
Last Post: Phil2021
  T41P Yealink phone wants to talk to the Verizon mother ship nestman 1 5,033 06-14-2021 05:00 PM
Last Post: complex1
  T41P and OpenVPN coltarushalo 0 3,227 05-26-2021 02:58 AM
Last Post: coltarushalo
  EHS36 Not answering / upgrade lonvoice 7 9,797 03-09-2021 09:46 PM
Last Post: Yisroel_MongoTEL
  T41P custom logo ausadmin 1 6,045 05-17-2020 08:21 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication