[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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New Handset Can't Register to Base
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SergioA Offline
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Post: #3
RE: New Handset Can't Register to Base
(12-21-2016 11:43 AM)complex1 Wrote:  Hi Sergio,

- Or the new handset is on DOA (Dead On Arrival)
- Or the new handset is on a different radio spectrum
Please check if the Handset is in the same radio spectrum as the Base is.
e.g. A European version W52P(H) won’t work with a American version and v.v.

Hello!

You were right!

I opened a ticket on Yealink support. They figured out base is CE and the new handset is FCC, despite I bought BOTH units in the US.

They recommended me to contact the vendor who sold the CE product. They didn't reply yet... Hope they replace.

Thank you!
SM
01-06-2017 06:20 PM
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RE: New Handset Can't Register to Base - SergioA - 01-06-2017 06:20 PM

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