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Calls dropping at 37 Seconds
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 44
Post: #2
RE: Calls dropping at 37 Seconds
Hi,

This is typically a router issue.
Lower the keep-alive Interval time. Default is 30 sec, change it to 20 sec.
Setting can be found in “Account > AccountX > Advanced”
If this not helps then open/forward in the router the RTP port range 11780-12780 (UDP)

Why are you use these “strange” firmware versions and not who are recommended by Yealink? (25.73.0.40/26.73.0.30)

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-15-2016 08:06 PM
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Messages In This Thread
Calls dropping at 37 Seconds - norbi - 11-15-2016, 07:07 PM
RE: Calls dropping at 37 Seconds - complex1 - 11-15-2016 08:06 PM
RE: Calls dropping at 37 Seconds - norbi - 11-15-2016, 08:14 PM
RE: Calls dropping at 37 Seconds - norbi - 11-15-2016, 11:05 PM
RE: Calls dropping at 37 Seconds - norbi - 11-16-2016, 06:03 PM
RE: Calls dropping at 37 Seconds - norbi - 11-16-2016, 06:57 PM

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