BT40 Bluetooth Dongle not working

[shamus]

(07-22-2015 11:14 AM)Yealink_Karl Wrote:  Hi,

Do you see any prompt when connecting BT40?
If not, please reset to factory setting and try again. Also do you have another T46G or T48G which can test the BT40?

If it still doesn't work it might be a BT40 hardware issue. Please contact your vendor for help.


Best regard.

Thanks for the reply.

Whoops I've checked the model and its a BT300M (from Plantronics) not the BT40 (which it was supposed to be). Is that model supported?

Ok I've reset to factory defaults, and tried plugging in the USB dongle again. No prompt appears when plugging it in, and when I go into the bluetooth menu, it claims that no Bluetooth device has been detected. I've upgraded to the latest firmware post reset and still no joy.