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Ringtone keep defaulting versus what we chose?
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Bryan Nelson Offline
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Post: #2
RE: Ringtone keep defaulting versus what we chose?
Yes, this was happening to us via auto-provisioning. There are 2 places to set the ringtone -- Under the phone menu, which seems to set the "Default" ringtone, and the Account settings for Line specific ringtones.

We were only setting the Phone default ringtone, and sometimes saw the phone set "Ring5.wav" as the account ringtone, rather than the "common" setting that uses the default. Not sure why, but it seems to happen on about 50% of brand new phones, despite identical model\version\provisioning config.

Hope this helps!
04-16-2013 07:58 AM
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RE: Ringtone keep defaulting versus what we chose? - Bryan Nelson - 04-16-2013 07:58 AM

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