I still has one question, when you make a normal call, will the sound out form the speaker? No
Also, please reproduce the issue so that you can get whole processing, then we can get useful files to analysis. - Yes we did reproduce the issue, please see the logs from 'Sue' phone. The issue was reproduced when these logs were captured.
such a call b, b transfer to c, you can put the 3 phone in the same hub, then reproduce, so that you can get whole processing. Yes this is what we did to reproduce the issue. I called person b, person b transferred me to person c, person c got me on speaker.
Thank you for your help so far.
(10-12-2016 10:07 AM)Yealink_kevin Wrote: (10-11-2016 02:25 PM)Yealink_kevin Wrote: (10-11-2016 11:25 AM)Shaun Wrote: Hi Kevin
I have already sent you the logs, did you check your e-mail and junk mail and forum inbox? If you still can't find them can you please let me know?
Hi
Can you send the files to my e-mail: Kevin@yealink.com
BR
Kevin
Hi
I check the files, but we don't find useful information.
I still has one question, when you make a normal call, will the sound out form the speaker?
Also, please reproduce the issue so that you can get whole processing, then we can get useful files to analysis.
such a call b, b transfer to c, you can put the 3 phone in the same hub, then reproduce, so that you can get whole processing.
When you get the files, please send it to my e-mail.
BR
Kevin