Intermittent handset pickup triggers speaker

[gilgorth]

Hi all,

I have been informed of an issue where on occasion when a call is transferred to another phone, when you pick the handset up to answer the call the speaker is triggered instead. When this happens, the user then needs to press the speaker button twice to get the call back to the handset. Any ideas to fix this?

Thanks

Scott

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I forgot to mention, the phones are T46G's