[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Busy Here
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LamandreConsulting Offline
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Joined: Jul 2014
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Post: #2
RE: Busy Here
So I'm rather surprised no one responded. Perhaps I did not describe the issue with enough detail. Regardless I solved the issue. It was not clearly indicated in an of the user guides. In fact I only stumbled upon the solution after reading the auto-provisioning guide (seperate issue)...

So it seems with any addtional handset install with a factory default phone during the initial setup some changing of the default line is needed.

In the web interface under ACCOUNT >> NUMBER ASSIGNMENT... (Screenshot attached)

Change the line assignments for the 2nd handset. Handset 1 was set to 1 which was fine, 2 defaulted to line 2, which in this case does not exist, 3 to 3 and so on. It seems that setting would allow for some flexible future setups with multiple lines and handset have specific access combinations.

I must say I am impressed with the number of features this devices supports. But I am unimpressed with the lack of proper explanation of this issue in the user guide.

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Peter N. Lamandre
Lamandre Consulting
07-18-2014 07:54 PM
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Messages In This Thread
Busy Here - LamandreConsulting - 07-18-2014, 03:42 AM
RE: Busy Here - LamandreConsulting - 07-18-2014 07:54 PM
RE: Busy Here - Yealink Support - 08-06-2014, 11:31 AM

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