recovery of W52P

[Deansbkk]

One of our W52P base stations we've been using for over a year suddenly lost connection to the network and the handsets could not longer connect to the base station.

We've tried hard resets which seem to react as they should (3 LEDs turn on one at a time starting from the bottom) but the problem remains.

We've tried to recover the base station using a tftp server that hosts the 3 files of W5X.bin, W5X.rfs, and W52P.rom. The base station immediately downloads both W5X.bin and W5X.rfs but does NOT download W52P.rom. There is no log message on the tftp server, it's just that the base station doesn't seem to know it should download the .rom file.

Please help us understand what is happening and how to resolve.

Thanks in advance