[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Auto answer for certain extensions
Author Message
jolouis Offline
Moderator
*****

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #6
RE: Auto answer for certain extensions
(10-13-2014 11:50 AM)tsukraw Wrote:  Our solution "Though did not make the customer happy" was they would press a Prefix button (*9 for 3cx) to trigger a intercom and then dial the extension.

I haven't dealt with 3CX, but surely this is something that makes more sense to handle at a PBX/dialplan level rather than on the phone side of things. You have the right idea with the intercom prefix, but I'm wondering if in the 3CX dialplan/routing there was a way to just match all local numbers and automatically make them intercom if that was your desired result.

For example in Asterisk doing that would simply be a case of adding a line or two of code to the internal extension dialplan.

Or, as suggested, just use two lines on the phone, and have the internal calls direct to the "auto-answer" extension rather than the "normal" extension. Outbound dialing isn't affected, and you could probably make the two extensions masquarade as the same number so that any CDR stats you're using wouldn't be affected...

Just my two cents anyway
12-02-2014 12:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Auto answer for certain extensions - jolouis - 12-02-2014 12:49 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Set Auto Provisioning URL via SIP Notify Asanka 1 10,593 01-27-2016 02:39 PM
Last Post: Karl_Yealink
  Include auto provisioning parameter names in web interface source rebuke 1 7,862 08-25-2014 05:18 PM
Last Post: admin
  Exporting auto-provisioning files from a configured phone julesa 9 31,710 04-09-2014 03:23 PM
Last Post: Yealink Support
  Default answer using speakerphone benhyman 3 14,974 08-07-2013 04:55 PM
Last Post: Yealink Support
Bug T20P Automatic Answer joaosilvasts 2 17,876 12-22-2012 12:10 PM
Last Post: Flora_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication