One Way Communication

[AvantGarde]

(05-27-2014 12:25 PM)Yealink Support Wrote:  Hi AvantGarde,

Please try the latest commercial firmware and test again.
If your issue is still on, please supply syslog level 6, config.bin and pcap to your distributor or support@yealink.com.

How to Get the Correct Syslog, Config.bin and Trace

Hi, can you please confirm the latest commercial firmware?

Also, when looking to obtain the syslog level 6 and config files, as per the instructions, you need to set it up and then replicate the issue... unfortunately this issue is intermittent and difficult to replicate. Is it possible to log the phone for a day (or a period of time) in the hope of capturing the issue?