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synchronizing please try again later
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,438
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Post: #4
RE: synchronizing please try again later
(03-24-2017 08:48 PM)Petersen232 Wrote:  We have two W52P handsets linked to a single base station. Both handsets and the base have the latest firmware. We do not use a network directory, all of our contacts are imported into the local contacts on each handset. About one month ago one of the handsets refused access to the handset contact list, "sychronizing, please try again later". For the past four weeks this situation has not changed, however the "sister" handset works just fine with the same contact list. The range is not an issue. How can I get the contact list operational again?


Contacts who are imported into the local contacts on each handset are stored in the base station.
When a handset is reset, loose registration to the base or something else, the content of the local contact file of that handset will be lost.
That’s why if you want access to the handset contact list you get “synchronizing, please try again later” message.
I you have make a backup of the local contacts, please restore it to that handset and the issue is resolved.

Hope this helps.

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
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03-25-2017 11:05 AM
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RE: synchronizing please try again later - complex1 - 03-25-2017 11:05 AM

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