Ringer that reads caller ID

[Flora_Yealink]

(12-18-2012 04:15 AM)lelzab993 Wrote:  Thank you, Mauro, for helping explain the situation quiet a bit.

(12-17-2012 02:35 PM)Flora Wrote:  1. Most phone number is more than 10 digits , so few people will remember the number of the contact, so even though the ringer let you know the number, few people will not know that who is calling the number
2. When you in office enviroment, if the phone has a ring, many people will see the number from the LCD, and if you know the number i think you can add it to your contacts , so if the people call you ,you can learn who is calling you from the LCD .

1) Like Mauro said, we have a few vision-impaired employees who find out the country/area code of call by just hearing the first 3-4 numbers. In most cases, the employee responds to the phone call right after he/she hears the first 3-4 digits.

2) It's a call-center environment so we cannot add every number to the contact list because that list would get long pretty fast. That's why the custom ringing feature already in Yealink phones does not cover this specific need.

I hope I was able to clarify the need for the request. Hopefully, you will consider this as a number of call-center employees are vision-impaired (they don't see well the LCD display or the digits are not big enough). That would make Yealink a prime candidate for those situations.

Thank you for your time.

Hi ,
Could you please let me know you address?i will ask the relate sales and FAE to help you deal with this new feature.

Best Regards!