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Blind Transfer
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Windsor Offline
Junior Member
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Posts: 12
Joined: Jul 2014
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Post: #14
RE: Blind Transfer
Well now I am confused?

Quote: If 2nd call coming and the operator answer it, then the 1st call will be put on hold automatically. Becasue the line is in 2nd call. When the 2nd call transfered successfully, the phone will back to 1st hold call. It is by the design. I'm afraid we won't change it.

This is exactly what is happening - the operator B is answering the 2nd call while the first call is not fully transferred - C has not picked up the call it is still ringing. As soon as the 2nd call is picked up (by B) caller A is put on hold and C's extension stops ringing.

You said this behaviour was by design, but now you say you can't repeat it?

All we want is to configure it so C's extension carries on ringing until the voicemail kicks in or it is answered by C rather than the call being put on hold when B (the operator) picks up caller D

Using the 3CX software we are able to blind transfer the call ok - using drag and drop - so it is not a limitation of 3CX - we need a phone that has this capability too.
We will have a go at a video to demonstrate - I will hunt around for your ftp server details.
(This post was last modified: 09-03-2014 04:57 AM by Windsor.)
09-03-2014 04:34 AM
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Messages In This Thread
Blind Transfer - tsukraw - 03-07-2014, 06:12 AM
RE: Blind Transfer - CWR - 03-07-2014, 01:31 PM
RE: Blind Transfer - IP PBX_Support - 03-07-2014, 03:29 PM
RE: Blind Transfer - Windsor - 08-25-2014, 07:26 AM
RE: Blind Transfer - Yealink Support - 08-25-2014, 09:30 AM
RE: Blind Transfer - Windsor - 08-26-2014, 04:28 AM
RE: Blind Transfer - Windsor - 08-28-2014, 08:49 AM
RE: Blind Transfer - Windsor - 08-29-2014, 05:22 AM
RE: Blind Transfer - Wilson_Yealink - 08-29-2014, 02:29 PM
RE: Blind Transfer - Windsor - 09-01-2014, 04:23 AM
RE: Blind Transfer - Wilson_Yealink - 09-01-2014, 04:06 PM
RE: Blind Transfer - Windsor - 09-02-2014, 05:55 AM
RE: Blind Transfer - Wilson_Yealink - 09-02-2014, 06:52 PM
RE: Blind Transfer - Windsor - 09-03-2014 04:34 AM
RE: Blind Transfer - Wilson_Yealink - 09-04-2014, 08:47 AM
RE: Blind Transfer - Windsor - 09-05-2014, 09:37 AM
RE: Blind Transfer - Windsor - 09-08-2014, 06:54 AM
RE: Blind Transfer - Wilson_Yealink - 09-10-2014, 08:14 PM
RE: Blind Transfer - Windsor - 09-11-2014, 04:08 AM
RE: Blind Transfer - Wilson_Yealink - 09-11-2014, 02:54 PM
RE: Blind Transfer - Windsor - 09-19-2014, 08:09 AM
RE: Blind Transfer - Wilson_Yealink - 09-19-2014, 02:53 PM

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