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Blind Transfer
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Wilson_Yealink Offline
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Posts: 171
Joined: Aug 2014
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Post: #11
RE: Blind Transfer
Hi Windsor,

Let me try describing your issue.
If the transfer from B to C is not effected, then the 1st call is put on hold. After the 2nd call transfer succesfully, you need resume the 1st call from A and re-transferring to C. Is this your issue, right?

If yes, let me explain it to you. If 2nd call coming and the operator answer it, then the 1st call will be put on hold automatically. Becasue the line is in 2nd call. When the 2nd call transfered successfully, the phone will back to 1st hold call. It is by the design. I'm afraid we won't change it.
If you don't want to resume the call, you can presses an extension button (on the extension LED module) to effect the transfer again.
It can transfer the call directly. It can meet your requirement.

If my describe is not your issue, could you please reproduce your scenario and take a short video about it and send it to me?
You can put it in Youtube or FTP server.

thanks in advance.
(This post was last modified: 09-01-2014 04:09 PM by Wilson_Yealink.)
09-01-2014 04:06 PM
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Messages In This Thread
Blind Transfer - tsukraw - 03-07-2014, 06:12 AM
RE: Blind Transfer - ModCraig - 03-07-2014, 01:31 PM
RE: Blind Transfer - IP PBX_Support - 03-07-2014, 03:29 PM
RE: Blind Transfer - Windsor - 08-25-2014, 07:26 AM
RE: Blind Transfer - Yealink Support - 08-25-2014, 09:30 AM
RE: Blind Transfer - Windsor - 08-26-2014, 04:28 AM
RE: Blind Transfer - Windsor - 08-28-2014, 08:49 AM
RE: Blind Transfer - Windsor - 08-29-2014, 05:22 AM
RE: Blind Transfer - Wilson_Yealink - 08-29-2014, 02:29 PM
RE: Blind Transfer - Windsor - 09-01-2014, 04:23 AM
RE: Blind Transfer - Wilson_Yealink - 09-01-2014 04:06 PM
RE: Blind Transfer - Windsor - 09-02-2014, 05:55 AM
RE: Blind Transfer - Wilson_Yealink - 09-02-2014, 06:52 PM
RE: Blind Transfer - Windsor - 09-03-2014, 04:34 AM
RE: Blind Transfer - Wilson_Yealink - 09-04-2014, 08:47 AM
RE: Blind Transfer - Windsor - 09-05-2014, 09:37 AM
RE: Blind Transfer - Windsor - 09-08-2014, 06:54 AM
RE: Blind Transfer - Wilson_Yealink - 09-10-2014, 08:14 PM
RE: Blind Transfer - Windsor - 09-11-2014, 04:08 AM
RE: Blind Transfer - Wilson_Yealink - 09-11-2014, 02:54 PM
RE: Blind Transfer - Windsor - 09-19-2014, 08:09 AM
RE: Blind Transfer - Wilson_Yealink - 09-19-2014, 02:53 PM

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