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Different voicemail box access code for MWI feature
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fernando.lagper Offline
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Posts: 11
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Post: #3
RE: Different voicemail box access code for MWI feature
(02-25-2014 06:57 AM)craigreilly Wrote:  In ACCOUNTS -> BASIC there is a line that reads "VOICEMAIL"

I have ext 9999 in there, which is our 3cx Voicemail server and it works.

Thanks for your answer craigreilly, but it doesn't solve the issue.
I had already found "voicemail" line in ACCOUNTS --> Advanced (not on basic) but that's part of the problem, I mean:

I need to put "46" (station SIP ID) in "ACCOUNTS --> Advanced --> Voice Mail", so T26 can correctly suscribe to station "46" MWI.
T26 will fail to suscribe to MWI if "ACCOUNTS --> Advanced --> Voice Mail" is set to "3931" value, so it is clear that "46" must be here in this field. But since Matrix voice mail access code is "3931" (can be changed, but it's a common code for all stations) when
you push "message" key, if MWI is properly configured, my phone will dial "46" and not "3931".

Kindly, I would need this to be reworked in two fields.

A) "Subscribe MWI" where phone will request suscribe to account SIP ID MWI (after all, IP MWI needs to be suscribed
with SIP ID value in most other PBX I have seen, so there should be no need to fill anything here, isn't it?).

B) "Alternative Voice mail access code", where you can put the appropiate voice mail box access code when needed,
for PBX that have special code to connect to VM, like mine. So when you put a code here, T26 will dial this code instead of calling to SIP ID.

In order to maintain compatibility and programming comvenience, by example with 3CX (which as per your comment, works fine),
"B)" field should be optional, and only used if filled.
(This post was last modified: 02-25-2014 04:25 PM by fernando.lagper.)
02-25-2014 04:16 PM
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RE: Different voicemail box access code for MWI feature - fernando.lagper - 02-25-2014 04:16 PM

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