T38G needs new firmware released

[CityofNorthRidgevilleISD]

What exactly happened to "T3X V71 will be released in about June"? I've seen posts on these forums about the V71 release fixing a number of problems, which have been addresses (and some in V72). I did my research and purchased 135 phones (T32's & T38's) based on these findings and there has been no 'official' announcement that these phones are at end of life - which they are since there are going to be no new firmware releases, the first mention at all that these models won't be getting firmware releases was in December 2013 in an off comment on the forums! Seriously, what gives? Are we to expect Yealink to just drop support for their models when a new one comes out? I purchased these phones for their ability to provide Gigabit connectivity, and now I'm screwed - my boss is questioning my ability to do these things because I got a lot of flack about buying Yealink in the first place, being told they are sub-standard. I thought they were pretty good, and great for the price, but it seems I might have been wrong since I can't depend on you for support. Unless this is resolved, I'm not going to be recommending Yealink phones, nor purchasing them myself in the future - it'll be Polycom for me.

Read this: http://forum.yealink.com/forum/showthrea...hlight=v71

And there are more like this where problems with the T32/T38 phones are mentioned and an admin says they will be fixed in V71...

At the very least you should put something on your pages for these phones mentioning they are end of life. Better would be to offer a trade-in program for anyone who might still want to stick with your phones....

you also might want to take out the phrase "It has been designed as a future-proofed infrastructure investment..." from your product pages.