[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Can't pick up another line when phone rings
Author Message
Barnabas Offline

Posts: 52
Joined: May 2013
Reputation: 0
Post: #1
Can't pick up another line when phone rings

We have a situation that multiple calls come into a T28P. But when the receptionist wants to pick a free line to dial out without answering the ringing lines she can't. Unless she answers the ringing line, or "rejects" the call she doesn't get a free line or dial tone. When she presses any of the free line keys nothing happens.

We don't have that problem with T38G phones.

The T28P has FW and T38G has FW Please advise if there is a parameter I can change to allow picking a non-ringing line to dial out.

Thank you,
01-08-2014 01:29 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Can't pick up another line when phone rings - Barnabas - 01-08-2014 01:29 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T29g mount to analog phone mount Lisbon Creek 0 4,949 12-14-2018 02:42 PM
Last Post: Lisbon Creek
  Enter SIP Server on phone interface afsfwmw90rfj 10 26,603 06-01-2017 04:55 PM
Last Post: complex1
  T20p phone No Services. srini 1 8,569 09-26-2016 10:14 PM
Last Post: Lucia_Yealink
  T27P Remote Phone Book "URL is empty" rpenner 0 5,689 08-26-2016 02:19 AM
Last Post: rpenner
  T23G Line key as park, no indicator? Next Level 2 8,456 04-14-2016 12:12 AM
Last Post: CWR
  T28P Phone identifies itself by IP address instead of user and extension mazuno13 5 13,693 03-08-2016 01:24 AM
Last Post: mazuno13
  T28P phone - Vlan & LLDP dhcp option toxicfusion 1 8,245 01-05-2016 05:09 AM
Last Post: Karl_Yealink
  Is it possible to show hyphens in the phone number? nestman 7 19,453 11-29-2015 10:09 AM
Last Post: nestman
  T22P - choose line by default gbs 2 9,228 09-23-2015 12:27 PM
Last Post: CWR
  Can't tell when phone is diverted to voicemail Firewall 1 7,077 09-07-2015 08:09 PM
Last Post: Yealink_Michael

Forum Jump:

User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication