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Yealink Forums » IP Phone Series » Phone specific topic » T2xP Series » T28 unable to do call pickup

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T28 unable to do call pickup
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rebelscum Offline
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T28 unable to do call pickup
Hi, I recently switched phone supplier to Voipfone, since then I am unable to do a call pickup e.g. when an unattended phone is ringing in the office.
The call pickup code given by Voipfone is **2xx where 2xx is the number of the extension ringing. If I try to do a call pickup it says connecting but nothing happens except the phone that is ringing gets cut off rather than connected to me.
Hoping someone can advise, it looks like the issue is with our Yealink T28s rather than Voipfone as I tested on a Snom phone we have in the office & that worked fine.
Thanks,
09-16-2014 12:08 AM
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T28 unable to do call pickup - rebelscum - 09-16-2014 12:08 AM

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