T54W and EXP50

[all for IT Systemhaus GmbH]

(05-22-2024 09:23 AM)Scottie Wrote:  I just had a customer have this happen again the first time I had replaced their hardware before being aware of the firmware, this time I used the firmware listed here. All sorted.

The official firmware for T5x according to support site has been on 96.86.0.70 for ages, I get some new phones with 96.86.0.75, but can't find any release notes.

Anyone got any info?

Hey Scottie,

We have a customer with six phones experiencing this issue with the EXP. I have tested several firmware versions. The EXP is stuck on version 0.70. It works on version 0.142, but the attended transfer feature doesn't work as intended. The same issue occurs with versions 0.153, 0.161, and 254.850, at least for these phones.

I have been in communication with Yealink support for the past four months, and they have provided me with these firmware versions. The most recent response from my, somewhat inadequate, support agent indicates that this is a firmware issue. However, they seem more inclined to suggest purchasing new phones rather than providing alternative firmware versions to resolve the problem.

I will keep you all updated on this matter.

have a great Day
-Julian