Disappointed with warranty support

[cdnNick]

Has anyone else had issues getting a phone replaced under warranty?

I opened a ticket almost 2 months ago, support diagnosed the problem quickly and forwarded it to the sales team to send a replacement and that's where the issues started. They still haven't sent a phone nor have they responded to the multiple emails I have send the contact that the support team sent to me. It's been weeks without a response, I like the phones but this warranty support issues is making me regret picking Yealink phones for my business.