Call forward

[shane.caznet]

Hi

We use the T46S and T48S connected to FreePBX and we have a problem with forwarded calls.

If the handset users sets their handset to forward calls, the handset sends the original caller ID instead of its own on the forwarded call. We need it to always send its own Caller ID.

For example:

Incoming call from 123456 gets sent to Extension 2000 which is a T46S.
Extension 2000 forwards call to external telephone number 987654321.
External third party (987654321) sees caller id 123456 because the handset has sent that CID.

Why does the handset attempt to send a CID rather than just letting the PBX do it?