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Yealink Forums » IP Phone Series » CP920/CP960 » Factory reset without admin password

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Factory reset without admin password
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Bizfon Offline
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Posts: 7
Joined: Mar 2018
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Post: #1
Factory reset without admin password
I have a conference room phone at a customer site that needs to be factory reset. A tech that no longer works here set the admin password, and I don't know it. How can I factory reset the CP960 without the password? I've read many posts that say to hold the OK button, but I can't find one.
Thanks in advance.
Cecilia
04-17-2018 12:41 PM
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Factory reset without admin password - Bizfon - 04-17-2018 12:41 PM

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