T23 question

[anonymous1718628087441]

Dear Customer,

Indeed this is the call history, but it is not the last number they called.
It is the fisrt entry in the call history so it is the first number they dialed on the phone.
And your customer may forget the number as it is the first number that someone has dialed on the phone, and this can be some time ago and it's pretty normal for user to forget the number.
And if you go down that list, the last number they dialed will be listed at the bottom.

Kind Regards
Samuel Wang