Blind Transfer to Voicemail

[Kontel_Support]

(03-08-2017 04:16 PM)Paulomc Wrote:  

(03-08-2017 04:06 PM)Kontel Wrote:  I suppose that should be either done by that user (he could have a dedicated button for transferring calls to voicemail) or configured on your PBX as for example call forward executed when user rejects the call (CFB or CFNR).
I hope that helps!

Hi Kontel...thanks for the response. I should have mentioned, there isn't a PBX in this equation, only S4B in Office 365....totally cloud based. I've done some searching and haven't been able to find any advice on configuring such a key for this function....are you aware of any resource? Thanks!

Yeah, my bad. I just noticed this topic is in SFB part of forum.
If you are using O365 then I have bad news for you. I'm currently testing trial account of O365 with Yealink phones and (at least for me) there are no working transfers. I've opened a ticket with Yealink guys, we will see what they say about this.
Also because of trial account limitations I can't tell you much about call management/PBX configuration in O365.

But I would like to point out two things:
1. T4x series phones have dedicated voicemail button.
2. If you look into phone web managemt > SFB status, there should be something like Voicemail URL, which phone gets from O365 server.
So I would say that at least there is a chance to get such functionality working. If not right now, then with future firmware update. That's at least what I hope for.