[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 2 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Ability to use DSS keys with BLF keys more flexibly
Author Message
nicknomo Offline
Member
***

Posts: 63
Joined: Oct 2013
Reputation: 1
Post: #1
Ability to use DSS keys with BLF keys more flexibly
This suggestion comes from the following thread:
http://forum.yealink.com/forum/showthread.php?tid=1395

I am using asterisk with the T46G. Asterisk uses many feature codes to perform vital functions, and on many legacy phone systems the function keys would be used with BLF keys. For instance, I'd have a transfer to voicemail button that worked with a BLF key for an extension. Transferring to voicemail was a two key press process. Hit the button, choose the corresponding BLF key/extension, and its done. Yet, I can't do this with the Yealink DSS keys.

From what I can see there is no easy way to chain DSS keys together, so it appears that its very difficult for yealink phones to perform these types of tasks.

For my above scenario, where I wish to transfer a call to directly VM, asterisk requires me to transfer to *<extension number> . So, to transfer to extension 221's voicemail, I have to hit: "Transfer * 221" . "##*221" also works for this task. The problem is that while I can bind a key to "transfer *" or "##*", and a BLF key to "221", I cannot use them in sequence.

It looks to me that the problem is that there is no way to wait for more input. Binding a key to "transfer *" executes it immediately, never giving me an opportunity to hit the BLF and add "221" onto this.

Binding a key to DTMF with the value of "##*" works great, but then when I hit the BLF 221 key it opens a new line and dials 221.

Off the top of my head, I can think of a quick and dirty solution to fixing this. If we were able to enter something into the "value" field that told the phone to wait for more input before executing the parameter, it would be an easy way to chain things together.

For instance, lets say we choose the ampersand ("&") as our special character. I make a DSS key for transfer, and give it a value of "*&". This would initiate a "transfer*", but wait for more input (or optionally just hit the "send" key). For more input, you could then hit a BLF with a value of "221", and then you'd have a combined function of "transfer*221".

You could do this with any of the feature codes, by doing things like binding DTMF values ("##*&") with BLF keys ("221") to combine them to make something like: "##*221".

Without some sort of feature like this, the operator panels aren't quite as useful. We simply aren't able to take advantage of the functions within asterisk that rely on feature codes..
03-11-2014 11:58 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Ability to use DSS keys with BLF keys more flexibly - nicknomo - 03-11-2014 11:58 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Add Ability to Set Line Key Label Length via Provisioning Template kismetgerald 2 15,792 08-01-2018 03:10 PM
Last Post: charlie@duketel.com
  Add ability to change app-name on syslog jcaruso 2 13,683 09-21-2015 08:09 PM
Last Post: jcaruso
  Ability to alter call display format TM2-Megatron 0 7,180 08-15-2015 10:10 PM
Last Post: TM2-Megatron
  Ability to disable phone side DND and fwd tb303 8 30,603 05-12-2015 02:45 PM
Last Post: tb303
  Ability to remove DSS key type image on T46g tsukraw 5 21,321 02-17-2015 01:53 AM
Last Post: CWR
  Ability to change BLF status text habile 1 11,114 06-09-2014 11:04 AM
Last Post: Yealink Support
  Ability to delete/update wallpaper + screensaver habile 2 13,794 06-04-2014 06:50 PM
Last Post: habile

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication