[FAQ] How to Get the Correct Syslog, Config.bin and Trace

[Yealink Support]

5. In the web UI, go to path: Phone -> Configuration -> Export/Import Config. Click Export to export the config.bin file.



6. Go to the path: Phone -> Configuration -> Export System Log and click Export to export the local level 6 system log.



7. Please check that when you got the correct syslog, you can see the following information like below when you open it:



About how to export syslog from server when you can't enter the webpage of your phone, please refer to below guide for more details.

How to export the syslog to the server

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