BLF Configuration Question

[Charliestott]

(09-30-2013 10:00 PM)Charliestott Wrote:  

(09-28-2013 02:41 PM)Yealink Support Wrote:  

(09-27-2013 11:31 PM)Charliestott Wrote:  Hi,
I'm fairly new to IP Phones and very new to BLF i have just bought 21 yealink phones.
12 x T20
4 x w52
2 x T46
1 x EXP40
and 3 x T32.
At the moment i only have 2 lines and want to play about and try to get a better understanding how it all works. with the newest Firmware!!
My big thing is how to setup BLF with the option to intercept and pick up a call if its not getting answered.
I need It explaining (for DUMMY's) please
I am using an online hosted PBX service.
Thanks

Hi Charliestott,
For example, on your T32G, you can access to the phone webpage-DSS Key-Memory Key, as the attached picture.
So you can monitor extension 101, and the *87 is the pick up feature code, you should ask your service/PBX provider for this feature code.
Then when there's no answer, you can press this DSS key1 to pick up the incoming call.
You can also read more details in our user guide:
http://www.yealink.com/Upload/document/Y...167091.pdf
Any other questions please let us know, thanks.

Thanks for that.
So when the line is in use the line will show busy and if i want to answer the call i just press *xx whatever key i nominate to it?
i will give it a go and hope its that simple because i have a lot to configure.
Thank you

Hi Admin
I tried what you said and although i can pick up the call from the other phone there is no light to show there is a call to pick up. just that i have both phones on the same desk.
How do i get the light to illuminate when the call comes in?
Thanks