T48G Top row keypad buttons requiring too much pressure after time

[Chris708]

We have a client using T48G phones for their reception area and they get some heavy usage.

The phones have been in place for a couple months and we have been seeing an issue where the top three keypad buttons---1,2, and 3---are requiring a heavier key press to get them to respond. Sometimes even then they do not register the key press at all.

*NOTE, this is not the touch screen but the physical keypad buttons.

Yealink is replacing the phones but I was wondering if anyone else has experienced this issue.

I don't want to keep replacing these phones every few months.