Problems with W52H USB Upgrade

[stevetheliquidator]

I am using Windows 7 64 bit. Handsets are on 26.30.0.10.

I downloaded W52 Flasher 4.7.0.1+April 10 and the application recognised my device through the USB but would not load 26.30.0.50.rom. I then downloaded the latest Flasher 4.10.2.0 which loads the .rom but does not recognise my device. Any ideas? The device appears in my device manager on COM10

[stevetheliquidator]

I had tried to download the driver from ftp://Helen:6br6pcyl@ftp.yealink.com/Handset/ but it does not seem to be there any more. There is a usbser.sys in the correct directory at the moment.

[Yealink Support]

Hi stevetheliquidator，

Can you upgrade the handset using the latest W52 Flasher 4.10.2.0 in the yealink website?
http://www.yealink.com/Upload/W52P/V40/H...20Tool.zip

[stevetheliquidator]

Sorry it was typo. I am using 4.10.2.0, not 4.7.2.0. (changed original post for people to search)

I have solved by loading the Flasher onto an old laptop and it upgraded fine. However, I found that the software only detected the handset if I connected the USB cable while the handset screen was lit up by pushing a key. I don't know if other found this but I share it anyway.

So far very pleased with the .50 handset software.

[mprattmd]

(11-04-2013 08:56 AM)Yealink Support Wrote:  Hi stevetheliquidator，

Can you upgrade the handset using the latest W52 Flasher 4.10.2.0 in the yealink website?
http://www.yealink.com/Upload/W52P/V40/H...20Tool.zip

I have tried using the USB 4.10.2.0 on Win 8, Win 7, and Windows XP all to no avail. The tool recognizes the handset, I select the ROM file, click upgrade, and it immediately says Done, but the status bar does not move

Any ideas?

[Yealink Support]

Hi mprattmd，

Do you upgrade the same firmware with your handset?
Can you try again?

[mprattmd]

(11-30-2013 11:47 AM)Yealink Support Wrote:  Hi mprattmd，

Do you upgrade the same firmware with your handset?
Can you try again?

i tried again with the new firmware flasher 4.11.0.1

It still hangs at install

[mprattmd]

(12-20-2013 02:24 PM)mprattmd Wrote:  

(11-30-2013 11:47 AM)Yealink Support Wrote:  Hi mprattmd，

Do you upgrade the same firmware with your handset?
Can you try again?

i tried again with the new firmware flasher 4.11.0.1

It still hangs at install

The flasher recognizes phone phone, I choose the .rom file and click the upgrade button and it just stays on 0%

Any ideas?

---

(12-21-2013 01:20 AM)mprattmd Wrote:  

(12-20-2013 02:24 PM)mprattmd Wrote:  

(11-30-2013 11:47 AM)Yealink Support Wrote:  Hi mprattmd，

Do you upgrade the same firmware with your handset?
Can you try again?

i tried again with the new firmware flasher 4.11.0.1

It still hangs at install

The flasher recognizes phone phone, I choose the .rom file and click the upgrade button and it just stays on 0%

Any ideas?

ok, i got it to work woth windows XP finally

UGH