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Using a DSSKey to transfer calls.
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Ricardo Martins Offline
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Posts: 4
Joined: Oct 2013
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Post: #1
Using a DSSKey to transfer calls.
Hi,

I'm trying to use a DSSKey to transfer calls but is not working the way i expected.

I'm doing the following procedure:

A calls B, B answer the phone, B hit's the transfer button and the DSSKet to C.

I tried to change the setting Features > Transfer > Transfer Mode Via Dsskey but the only mode that works for me is the "New Call"(not desired), using the Blind Transfer/Attended Transfer the call always returns to B in the scenario described above.

I'm using the 2.71.0.140 with a account in my Broadsoft system.

Thanks in advance.
10-29-2013 09:15 PM
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Yealink Support Offline
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Posts: 2,683
Joined: Dec 2012
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Post: #2
RE: Using a DSSKey to transfer calls.
Hi Ricardo Martins,

We have a special versio for Broadsoft system. Can you download below version and try again?
http://www.yealink.com/Upload/UCOne/2.71.193.5.zip

You can refer more details in below webpages.

http://www.yealink.com/solution_list2.as...ate_Id=179
http://www.yealink.com/SupportDownloadfi...4&flag=142
11-04-2013 05:27 PM
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