[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W52P with 3cx Shared Parking
Author Message
vondie Offline
Junior Member
**

Posts: 38
Joined: Oct 2013
Reputation: 0
Post: #1
W52P with 3cx Shared Parking
We are trying to program the W52P to be able to access a 3cx shared parking system extension. We have T3x phones programmed to use the DSS keys for SP0-SP1, but hope to be able to at least retrieve a parked call from SP0 or SP1 via the W52P. Anyone know if this is possible?

Thanks,
Tim
10-18-2013 01:28 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #2
RE: W52P with 3cx Shared Parking
Back in the day you could forward an extension (create a dummy extension) and forward it to SPx. But I think this functionality is gone as it caused conflicts. So then on the W52, you would dial, for example SP0 would be 5000, SP1 5001, etc.
10-18-2013 11:05 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
vondie Offline
Junior Member
**

Posts: 38
Joined: Oct 2013
Reputation: 0
Post: #3
RE: W52P with 3cx Shared Parking
(10-18-2013 11:05 PM)craigreilly Wrote:  Back in the day you could forward an extension (create a dummy extension) and forward it to SPx. But I think this functionality is gone as it caused conflicts. So then on the W52, you would dial, for example SP0 would be 5000, SP1 5001, etc.

That was the path I thought would have worked, but the SPx extensions are not available in v11. This is a big problem for us in that the production floor will all have the W52 phones and will routinely need to connect to a parked call.
10-18-2013 11:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #4
RE: W52P with 3cx Shared Parking
I think early v11 - maybe first release or SP1 has it available.
(This post was last modified: 10-19-2013 02:37 AM by CWR.)
10-19-2013 02:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
vondie Offline
Junior Member
**

Posts: 38
Joined: Oct 2013
Reputation: 0
Post: #5
RE: W52P with 3cx Shared Parking
I have tried to create a new phonebook with a contact called SP0 with a number of SP0 with the intent of tying it to a speed dial button. Crazy result, the number SP0 is dialed as 3P0 and of course does not work. Sure wish there was a DSS like programmable key tied in to a speed dial or something.
10-22-2013 03:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #6
RE: W52P with 3cx Shared Parking
So I just tried this in v11:
New Extension, enter the Mobile Numebr as SP0.
Set phone to always goto Mobile.

So, dial this "extension" and 3cx will transfer to SP0.

I have not tested it v12.
10-22-2013 07:57 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
vondie Offline
Junior Member
**

Posts: 38
Joined: Oct 2013
Reputation: 0
Post: #7
RE: W52P with 3cx Shared Parking
Brilliant! You made my week!

I tried to forward, but never thought to use the mobile number.
10-22-2013 08:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #8
RE: W52P with 3cx Shared Parking
FYI if anyone sees this thread in the future:
In 3cx v12 I am using the "External Number" field with SP1 (etc) as the destination to pickup Shared Parks on Grandstream DECT Phone.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
01-08-2015 09:03 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
rrnworks Offline
Junior Member
**

Posts: 3
Joined: Nov 2014
Reputation: 0
Post: #9
RE: W52P with 3cx Shared Parking
(01-08-2015 09:03 AM)craigreilly Wrote:  FYI if anyone sees this thread in the future:
In 3cx v12 I am using the "External Number" field with SP1 (etc) as the destination to pickup Shared Parks on Grandstream DECT Phone.

Hi Craig - thanks for the update. I don't know why 3CX has to make call parking so difficult. Are you using the SP extension method to just pickup calls? Wondering how you get around the potential issue of multiple calls on the same shared park. Also, why not just use parking orbits, with *0 and *1? Or is that because 3cxphone only allows shared parking in the expanded presence screen (another mysterious choice by 3CX)?
Thanks,
Chris
(This post was last modified: 01-08-2015 12:32 PM by rrnworks.)
01-08-2015 12:31 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #10
RE: W52P with 3cx Shared Parking
We are using SPs so we can have BLF's on the Deskphones to just park a call quickly and know where it is. No transfer button required.

If have never used the orbits, but if I understand correctly, you have to hit transfer, then the *0 and a place # to park to? Seems difficult. What happens when you try to park another call in the same orbit?

I do not think the guys with the cordless phones will ever park a call - probably just pick calls up, so I am not too concerned with this method I have chosen.

Hopefully this will still work in 12.5. I need to test in my Lab next week.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
01-08-2015 11:13 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P not working after change of broadband supplier Jasibansel 1 514 01-22-2024 07:15 PM
Last Post: complex1
Sad W52P not picking up IP Burkni 4 4,162 09-19-2023 06:22 PM
Last Post: Burkni
  W56H with W52P Base dmvcomms 7 7,402 03-06-2023 04:39 PM
Last Post: poznaniak
  W73H handset with W52P problem reboot Paco Brufal 2 2,804 03-03-2023 01:21 AM
Last Post: nolto
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 8,653 04-20-2022 10:17 PM
Last Post: complex1
  W52P Firmware upgrade aunijaffer@gmail.com 5 12,338 09-07-2021 11:42 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 6,946 06-01-2021 09:55 PM
Last Post: complex1
  W52P Openvpn with mikrotik info@quantiss.com 4 17,336 04-11-2021 06:25 AM
Last Post: Harms_Kubiak
  Is there no call history in web management panel in W52P? poznaniak 1 7,653 08-10-2020 12:49 PM
Last Post: complex1
  W52P factory reset without password ralph 1 9,550 04-02-2020 03:05 AM
Last Post: Yisroel_MongoTEL

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication