[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T26P - lost admin password
Author Message
lasaict Offline
Junior Member
**

Posts: 3
Joined: Oct 2013
Reputation: 0
Post: #1
T26P - lost admin password
Hi,

I've just taken over as the internal IT admin for a small UK non-profit.

We have a T20 and T26 and the default admin/admin combo is not working.

I've tried factory resets and uploading the latest T20 and T26.rom and a MAC specific cfg file via TFTP, but both times the default admin/admin combo still doesn't work.

I've gone round and round in circles for a week now and I've come no nearer to logging into the phone or uploading a tweaked cfg file. No idea where the phones were bought from and I'm something of a newb if it comes to telnetting or sshing into the phone.

Any (step by) solutions much apreciated.

Miles
10-06-2013 10:41 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #2
RE: T26P - lost admin password
Reset to factory should work. Do not upload any files and see if you can login using the defaults. Possibly the Mac CFg file has password change in it.
10-07-2013 01:43 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
lasaict Offline
Junior Member
**

Posts: 3
Joined: Oct 2013
Reputation: 0
Post: #3
RE: T26P - lost admin password
(10-07-2013 01:43 PM)craigreilly Wrote:  Reset to factory should work. Do not upload any files and see if you can login using the defaults. Possibly the Mac CFg file has password change in it.


Thanks for the reply.

Part of the problem is that to do a factory reset, you need an admin password, whether you do it manually on the handset or via the web interface.

We've tried resetting it by holding the OK key for 10 seconds, but that does nothing to restore the admin/admin default.

We suspect the phone's vendor helpfully installed their own custom settings and password, which we've since lost over time.

Much obliged if anyone knows of a way around this!

Thanks
10-08-2013 08:03 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Abe1048 Offline
We Love Yealink!!!
***

Posts: 87
Joined: Aug 2013
Reputation: 0
Post: #4
RE: T26P - lost admin password
(10-08-2013 08:03 PM)lasaict Wrote:  
(10-07-2013 01:43 PM)craigreilly Wrote:  Reset to factory should work. Do not upload any files and see if you can login using the defaults. Possibly the Mac CFg file has password change in it.


Thanks for the reply.

Part of the problem is that to do a factory reset, you need an admin password, whether you do it manually on the handset or via the web interface.

We've tried resetting it by holding the OK key for 10 seconds, but that does nothing to restore the admin/admin default.

We suspect the phone's vendor helpfully installed their own custom settings and password, which we've since lost over time.

Much obliged if anyone knows of a way around this!

Thanks
Hi,

You might want to ask Yealink to check if that MAC address is loaded on the "RPS System" .

All the best,
Abe

All the best,
Abe
10-08-2013 11:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
lasaict Offline
Junior Member
**

Posts: 3
Joined: Oct 2013
Reputation: 0
Post: #5
RE: T26P - lost admin password
(10-08-2013 11:32 PM)Abe1048 Wrote:  
(10-08-2013 08:03 PM)lasaict Wrote:  
(10-07-2013 01:43 PM)craigreilly Wrote:  Reset to factory should work. Do not upload any files and see if you can login using the defaults. Possibly the Mac CFg file has password change in it.


Thanks for the reply.

Part of the problem is that to do a factory reset, you need an admin password, whether you do it manually on the handset or via the web interface.

We've tried resetting it by holding the OK key for 10 seconds, but that does nothing to restore the admin/admin default.

We suspect the phone's vendor helpfully installed their own custom settings and password, which we've since lost over time.

Much obliged if anyone knows of a way around this!

Thanks
Hi,

You might want to ask Yealink to check if that MAC address is loaded on the "RPS System" .

All the best,
Abe

Abe

Thanks for the heads up on RPS - not heard of that until you pointed it out. Maybe that will do the trick.

Thanks again.
10-09-2013 11:00 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #6
RE: T26P - lost admin password
Hi Lasaict,
Could you let us know what's the firmware on these phones?
And where you buy these phones from?
Thanks.
10-11-2013 02:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Possible upgrade T26P Zdenda_Enter 3 4,438 07-12-2022 04:23 PM
Last Post: Zdenda_Enter
  T26P failed to register with TLS transport tvt 0 3,394 10-29-2021 02:58 PM
Last Post: tvt
  Lost my configuration trying to fix a static audio problem nestman 0 3,975 06-22-2021 06:33 AM
Last Post: nestman
  [Solved] Correct password don't work anymore in SIP-T22P ip phones frog.tech 1 8,412 01-27-2021 07:45 PM
Last Post: lsk
  T26P Can not upgrade firmware martien.poels@bank2loyalty.com 2 9,468 09-21-2020 05:16 PM
Last Post: complex1
  default username/password not working after firmware upgrade tfrohling 3 37,560 02-15-2020 01:30 PM
Last Post: khalidnisar
  T26P - Need help on Remote Phonebook feature tvt 2 9,126 03-15-2018 05:05 AM
Last Post: tvt
  T26P - Presence message on speakerphone - disable Marin 5 15,958 04-18-2017 02:54 PM
Last Post: jolouis
  Yet another password question [FIXED] cpcnw 6 22,300 12-27-2016 05:55 AM
Last Post: Jensen_Yealink
  T20 reset admin password legotkin 1 15,229 11-24-2016 07:21 AM
Last Post: Leah_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication