[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
answer on headset Yealink T21-E2
Author Message
renegadex Offline
Junior Member
**

Posts: 3
Joined: Sep 2015
Reputation: 0
Post: #1
answer on headset Yealink T21-E2
Hello,

Please advise with the following problem.

I set the Yealink T21-E2 to put the client voice on headset (headset prior =1 parameter).

If i take the call using Genesys Agent Desktop the client voice is placed on speaker.

On Yealink T28 we don’t had this problem.
I try different version of firmware but no results.

Thanks!
(This post was last modified: 09-24-2015 10:12 PM by renegadex.)
09-24-2015 10:11 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
James_Yealink Offline
Administrator
*******

Posts: 1,159
Joined: Aug 2014
Reputation: 8
Post: #2
RE: answer on headset Yealink T21-E2
Check this thread
http://forum.yealink.com/forum/showthread.php?tid=8736
09-25-2015 06:26 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Barnabas Offline
Member
***

Posts: 52
Joined: May 2013
Reputation: 0
Post: #3
RE: answer on headset Yealink T21-E2
Hello,

I have exact same problem. The "Headset Prior" is enabled but even after a reboot the headset is not enabled unless I press the "Headset key", then the phone icon changes to headset icon and I can hear from the headset.

I have firmware T19P_E2-53.80.0.70.rom. I loaded prior firmware 53.80.0.60.rom and even the UK version T19P_E2-53.80.23.1 didn't help.

Barnabas.
10-01-2015 12:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  New Yealink customer North40IT 0 159 11-19-2021 06:08 AM
Last Post: North40IT
  Yealink VC800, how to use in teams meeting? sohamm 0 212 11-12-2021 06:45 PM
Last Post: sohamm
  integrate Salesforce CRM to Yealink phones mehdi.ett 2 6,006 11-08-2021 02:28 PM
Last Post: JessicaWade
  3CX and Yealink DECT IP ChrisGER 1 688 10-10-2021 05:24 PM
Last Post: complex1
  Yealink T42S with LLDP rhap4boy 0 1,037 07-29-2021 02:39 AM
Last Post: rhap4boy
  Yealink Support Trouble Tickets bcramer 1 2,042 06-12-2021 02:31 AM
Last Post: ColinIsHere
  Yealink WH62 UC not working with Cisco Webex oliragg 0 1,317 05-10-2021 05:18 PM
Last Post: oliragg
  List of service providers for YeaLink phones jaseinatl 1 2,034 03-30-2021 05:16 AM
Last Post: guru@ezeetel.com
  Yealink Academy is launched NOW! Leah_Yealink 0 2,359 02-02-2021 08:04 PM
Last Post: Leah_Yealink
  Yealink w80: handsets do not send 100 trying bjorn.peeters 4 4,257 11-23-2020 03:09 PM
Last Post: bjorn.peeters

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication