[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
PNP Provisoning on V7 Firmware Issues
Author Message
baddah Offline
Junior Member
**

Posts: 10
Joined: Aug 2013
Reputation: 0
Post: #1
PNP Provisoning on V7 Firmware Issues
Hi,

I have a PNP server that manages my auto provision. (through a tftp server).

This process has been working fine for Yealink (pre v7 firmware) and Fanvil phones. I have now updated one of my T20P phones to v7. (hardware version 7.0.0.60,software version 9.70.23.2 ).

Since i have done this the T20P does not react on the SIP notify my PNP server sends it. If i manually add the tftp server on the phone GUI, the update does work. (using both the old style and new style of config files.). PNP is enabled on the phone.

Here is the SIP notify i send back once i have received the multicast subscribe message.

Code:
NOTIFY sip:192.168.100.142:5059 SIP/2.0
Via: SIP/2.0/UDP 192.168.100.142:5059;branch=z9hG4bK47969
Max-Forwards: 20
Contact: <sip:10.0.50.100:1036;transport=TCP;handler=dum>
To: <sip:MAC0015651be910@224.0.1.75>
From: <sip:MAC0015651be910@224.0.1.75>;tag=47876
Call-ID: 47875@192.168.100.142
CSeq: 3 NOTIFY
Content-Type: application/url
Subscription-State: terminated;reason=timeout
Event: ua-profile;profile-type="device";vendor="Yealink";model="SIP-T20P";version="9.70.23.2""
Content-Length: 19

tftp://10.0.50.100/

the config files does sit in the root directory of the tftp server.

Any suggestions. I urgently need the PNP server to work with v7 firmware.

Thank you
08-14-2013 03:57 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: PNP Provisoning on V7 Firmware Issues
Hi Baddah,
What about upgrade to the firmware 9.70.0.140 on our website ?
http://www.yealink.com/Upload/firmware/T....0.140.zip

The firmware "9.70.23.2" is for UK customer, so you are from UK?
08-14-2013 04:55 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
baddah Offline
Junior Member
**

Posts: 10
Joined: Aug 2013
Reputation: 0
Post: #3
RE: PNP Provisoning on V7 Firmware Issues
Hi,

Thank you for the reply. I am not UK based no, so i have uploaded the above firmware.

Unfortunately it did not fix the issue. The phone ignores the sip notify i send it. It still works if i manually specify the tftp server from the GUI.

Any other suggestions? Can you confirm that you are not ware of any PNP issues with the new firmware.

Firmware i used now. (Firmware Version 9.70.0.140,Hardware Version 7.0.0.60).

SIP subscribe and corresponding sip notify.

Code:
SUBSCRIBE sip:MAC0015651be910@224.0.1.75 SIP/2.0
Via: SIP/2.0/UDP 192.168.100.142:5059;branch=z9hG4bK42268
From: <sip:MAC0015651be910@224.0.1.75>;tag=41758
To: <sip:MAC0015651be910@224.0.1.75>
Call-ID: 41758@192.168.100.142
CSeq: 1 SUBSCRIBE
Contact: <sip:MAC0015651be910@192.168.100.142:5059>
Max-Forwards: 70
User-Agent: Yealink SIP-T20P 9.70.0.140
Expires: 0
Event: ua-profile;profile-type="device";vendor="Yealink";model="SIP-T20P";version="9.70.0.140"
Accept: application/url
Content-Length: 0

NOTIFY sip:192.168.100.142:5059 SIP/2.0
Via: SIP/2.0/UDP 192.168.100.142:5059;branch=z9hG4bK42268
Max-Forwards: 20
Contact: <sip:10.0.50.100:1036;transport=TCP;handler=dum>
To: <sip:MAC0015651be910@224.0.1.75>
From: <sip:MAC0015651be910@224.0.1.75>;tag=41758
Call-ID: 41758@192.168.100.142
CSeq: 3 NOTIFY
Content-Type: application/url
Subscription-State: terminated;reason=timeout
Event: ua-profile;profile-type="device";vendor="Yealink";model="SIP-T20P";version="9.70.0.140""
Content-Length: 19

tftp://10.0.50.100/
08-14-2013 05:24 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
baddah Offline
Junior Member
**

Posts: 10
Joined: Aug 2013
Reputation: 0
Post: #4
RE: PNP Provisoning on V7 Firmware Issues
Hi,

Any more suggestions? I cannot see any reason for this not to work other than something in the new firmware causing it?
08-15-2013 09:20 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #5
RE: PNP Provisoning on V7 Firmware Issues
Hi Baddah,
I am afraid we need your phones logs to analyze the problem, so could you provide PCAP trace, syslog(level 6) and config.bin file to us, so we can analyze?

Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.
Thanks.


Attached File(s) Thumbnail(s)
   
08-19-2013 04:56 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #6
RE: PNP Provisoning on V7 Firmware Issues
Hi Baddah,
Did you send your PNP notify packet to the phone port 5059?
Our new V70 firmware require you to send to the port 5059, could you try again?
We tried it at our side, and works well.
Thanks.
09-16-2013 04:45 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Wink Auto Provsioning EOL products and devices that do dont have recent firmware releases GalacticSolutions 3 5,474 04-12-2023 05:32 PM
Last Post: aaronmedina
  DO NOT Provision / Update Firmware looker44 2 7,231 08-17-2021 04:44 AM
Last Post: looker44
  Autoprovisioning different firmware phone SimoneAlceo 3 10,833 07-11-2020 12:00 PM
Last Post: complex1
  Can't Call Forward Yealink T21P e2 - latest firmware Grace6641 1 7,083 06-18-2019 09:53 AM
Last Post: Walter_Yealink
Lightbulb Auto provision firmware ... Yuriy Y. 1 8,124 04-26-2019 05:40 AM
Last Post: Yuriy Y.
  firmware.url or static.firmware.url Eastern Oregon Net, Inc. 1 10,090 10-05-2018 05:55 AM
Last Post: NI
  Auto-Provision Firmware Rus 0 5,360 08-24-2018 11:07 AM
Last Post: Rus
Sad RPS & Autoprovisioning issues 247-support 1 7,257 07-12-2018 07:02 PM
Last Post: johnkiniston
  Auto Provision after firmware update nickmancini 1 10,728 12-29-2017 02:53 AM
Last Post: Lucia_Yealink
  T21P E2 and T27P Issues with voice.tone.country Spadhausen 0 4,365 10-03-2017 03:54 PM
Last Post: Spadhausen

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication