[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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W52P - Call Recording
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Abe1048 Offline
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Post: #1
W52P - Call Recording
Hi,

Is it possible to have call recording on the cordless phone,

I think that on the T-26/T-28 phones, the feature is under DSS keys

Thanks,
Abe

All the best,
Abe
08-07-2013 06:25 AM
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Yealink Support Offline
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Post: #2
RE: W52P - Call Recording
Hi Abe,
Sorry our W52P do not support call recording feature, it doesn't have DSS key.
08-07-2013 03:19 PM
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Abe1048 Offline
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RE: W52P - Call Recording
(08-07-2013 03:19 PM)Yealink Support Wrote:  Hi Abe,
Sorry our W52P do not support call recording feature, it doesn't have DSS key.

I know it doesn't have DSS keys... I'm asking if you could make it possible thru your end, lets say in an upcoming firmware?

Thanks,
Abe

All the best,
Abe
08-08-2013 04:51 AM
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Yealink Support Offline
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RE: W52P - Call Recording
Let me submit this to our product department to evaluate.
BTW, what kind of customer need this feature?
08-08-2013 09:38 AM
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Abe1048 Offline
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RE: W52P - Call Recording
(08-08-2013 09:38 AM)Yealink Support Wrote:  Let me submit this to our product department to evaluate.
BTW, what kind of customer need this feature?

We are a hosted PBX company, and our clients are asking for it, as of now we got more than thirty requests,

I would appreciate if you could make this happen,
Thanks,
Abe

All the best,
Abe
08-08-2013 11:48 PM
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vondie Offline
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Post: #6
RE: W52P - Call Recording
I have a need for a programmable key on the W52P myself, specifically to access the shared parking extensions of the 3cx system. Having a few keys, similar to speed dial keys, that could be programmed like the DSS keys of the full size phones would be a very welcomed feature.
10-22-2013 01:28 AM
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Yealink Support Offline
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RE: W52P - Call Recording
Hi vondie,

I have sent your need to our Product department.
But we have 6 programmable keys that you can defined as speed dial key.
(This post was last modified: 10-26-2013 11:03 AM by Yealink Support.)
10-26-2013 10:55 AM
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vondie Offline
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RE: W52P - Call Recording
(10-26-2013 10:55 AM)Yealink Support Wrote:  Hi vondie,

I have sent your need to our Product department.
But we have 6 programmable keys that you can defined as speed dial key.

Thank you. I am aware of the programmable speed dial keys, but they currently only allow numerical digits only. To access the shared parking slots. I would need to enter SP0 so alpha characters would be required.
10-26-2013 08:32 PM
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