[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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Rebooting W52P to keep working
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jhughes Offline
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Post: #1
Rebooting W52P to keep working
My new phone system works great for a few hours and then I have to reboot (pull the power wire) on the W52P to keep the system working.

I run both softphones and Polycom phones with no issues so I have rolled-out any issues with my PBX or networks.

What happens is, after the Yealink handsets are inactive for a period of time I cannot receive a phone call or place a call unless I reboot the W52P. The handsets appear active and in the web interface they are said registered. When a call is placed I get a busy signal and the handsets do not say "Searching for the Bases".

My firmware is 25.30.0.20.

Any help is appreciated.
07-31-2013 02:54 AM
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Yealink Support Offline
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Post: #2
RE: Rebooting W52P to keep working
Hi Jhughes,
Please try to upgrade the firmware 25.30.0.29:
ftp://yealinkftp:yealinkftp@ftp.yealink....0.0.29.rom
Any test result please let us know, thanks.
07-31-2013 11:23 AM
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jhughes Offline
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RE: Rebooting W52P to keep working
When I download the link it is a "Unknown" file name and will not upload since it is not a .rom format. There must be something wrong with the link, please provide a new link.

Additional Post - I changed the file name to 25.30.0.29.rom and uploaded it. It seems to have taken. I will let you know how it works out.
(This post was last modified: 07-31-2013 10:52 PM by jhughes.)
07-31-2013 10:25 PM
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