W52P DECT

[moduleit]

I have just received a Yealink W52P DECT phone. I noticed that you automatically register the handset to the base unit which is very helpful. Unfortunately there seems to be 2 handsets registered to the base unit yet I only have 1. Is this normal or has there been a mistake made? As we are personally using this phone it can be worked around but I am not sure other people could deal with this.

[Yealink Support]

Hi Moduleit,
Could you let us know how to find there's another handset register to your base?

[moduleit]

(08-10-2013 10:27 AM)Yealink Support Wrote:  Hi Moduleit,
Could you let us know how to find there's another handset register to your base?

On the web interface it showed 2 registered handsets on the Handset&Voip tab. this issue seems to have resolved itself now after no changes being made to the phones themselves. still it would be a good thing to know how to deal with this issue if it should arise again.

[Abe1048]

(08-12-2013 08:08 PM)moduleit Wrote:  

(08-10-2013 10:27 AM)Yealink Support Wrote:  Hi Moduleit,
Could you let us know how to find there's another handset register to your base?

On the web interface it showed 2 registered handsets on the Handset&Voip tab. this issue seems to have resolved itself now after no changes being made to the phones themselves. still it would be a good thing to know how to deal with this issue if it should arise again.

Hi,
it looks like the phone wasn't brand new... [did u buy the phone from a trusted seller?]

All the best,
Abe