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VP530 - Disabling my face while in standby + Doorphone volume
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Mauro Offline
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Post: #1
VP530 - Disabling my face while in standby + Doorphone volume
Hi! We've just tested or first VP530 phones.

We are trying to guess about two things:
- Is there a way to prevent the phone from showing me my own face while in standby mode (while not calling)? E.g. by turning it on/off by pressing the webcam key, or just having it completely disabled until you actually are in conversation?
Having that small monitor showing me my own face the whole time is somehow disturbing... it gives me a sort of "big brother" sensation!

- We have configured the "door phone" parameters, so when the 2N IP Intercom calls the VP530, the "button" to "open door" appears. But during that conversation, we have not been able to modify the volume level on the VP530 (left and right keys -normally used to change volume during "standard" calls- do not work).

VP530 firmware is 23.70.0.40.
Is there a way to do such operations? If not, please take in account to add such features in future firmware updates. Thank you!

PS: Is it possible to set the webcam as disabled by default while calling, requiring me to press the webcam key to enable it? I mean, if I want to be seen only when I really want.
(This post was last modified: 07-01-2013 08:22 PM by Mauro.)
07-01-2013 08:21 PM
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Yealink Support Offline
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Post: #2
RE: VP530 - Disabling my face while in standby + Doorphone volume
Hi Mauro,
Sorry for these inconvenience.
1. About the local camera, sorry we don't have an option to disable it currently, but i think we will have this option in the future. You can rotate it down so you will not see your face in standby mode.
2. Sorry we don't support that feature. Do you think the default voice is too loud or low? Generally it's used only for open the door, do you need to check with the person that outside the door who is him?
3. About this enabling webcam request, generally door phone will display the webcam by default, so you can know who is outside the door. Maybe you can check in 2N side that whether they have such option to disable the webcam?
Thanks.
07-02-2013 02:00 PM
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Mauro Offline
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RE: VP530 - Disabling my face while in standby + Doorphone volume
(07-02-2013 02:00 PM)Yealink Support Wrote:  1. About the local camera, sorry we don't have an option to disable it currently, but i think we will have this option in the future. You can rotate it down so you will not see your face in standby mode.
I think this option (just pressing the webcam key from standby, maybe?) could be nice.
Quote:2. Sorry we don't support that feature. Do you think the default voice is too loud or low? Generally it's used only for open the door, do you need to check with the person that outside the door who is him?
Maybe we misunderstood the purpose of this feature on the phone? Let me try to recap.
We have a video intercom placed outside the door, linked to the door opening mechanism. When someone (outside the door) pushes the button of the intercom, the phones inside the office (inside the door) ring. One of us picks up the call, asks "who's there?", the people outside replies "I'm Bob, I have an appointment with Mark", then we press a specific number key on our phone (that is recognezed as a command by the intercom), and the door lock opens, so Bob can enter. Calls are only originated from the intercom, that is configured to do not answer to incoming calls. This works correctly without the need to inform the phone that the intercom is actually an intercom.
Yesterday we found this "door phone" configs on the phone, that we think informs the phone that a specific "internal number" is an intercom with door-opening feature: on the phone display, a button to open the door appears while talking with that number: we suppose it is simply a shortcut that does the same exact thing we usually do by pressing the specific number key on the phone that the intercom recognizes as "open door" command.
Hence, we still need to talk with who's outside the door (it's just a normal call, simply with the "open door" button shown on display in addition). While the current volume seems correct, we don't see the reason this should differ from the volume you use for all other calls.
Maybe we did not figure out correctly the purpose of those "door phone" settings?
Of course, we may just don't configure the "door phone" settings on the VP530 and then that call will be like any other video call, with the ability to control volume... plus the ability to open the door by pressing the designed number key.
Quote:3. About this enabling webcam request, generally door phone will display the webcam by default, so you can know who is outside the door. Maybe you can check in 2N side that whether they have such option to disable the webcam?
Are you referring to my "PS" in my previous post? In that post, I was not talking about the "door phone" settings anymore: I was referring to videocalls in general. I mean, when "A" calls "B" from a VP530 to another VP530, when "B" picks up the phone, he sees "A" face. If "A" does not want to be seen, he has to press the webcam button to disable it. The question is if there is a way to invert default behavior: when "A" calls "B", "B" does not see "A" until "A" presses the webcam button.
UPDATE: Just an idea, but maybe it's stupid: maybe this may simply follow the current setting you will have for standby mode... if you have webcam off in standby, it will be off also during call... if you have webcam on in standby, it will be on also during call. Uhm... maybe this one is a bad idea.... maybe they should be two independent settings.
(This post was last modified: 07-02-2013 05:33 PM by Mauro.)
07-02-2013 04:37 PM
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Yealink Support Offline
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RE: VP530 - Disabling my face while in standby + Doorphone volume
Hi Mauro,
Thanks for your suggestion, maybe we will improve these features in the future. Smile
07-17-2013 03:48 PM
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brixon Offline
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Post: #5
RE: VP530 - Disabling my face while in standby + Doorphone volume
(07-17-2013 03:48 PM)Yealink Support Wrote:  Hi Mauro,
Thanks for your suggestion, maybe we will improve these features in the future. Smile

Hi

I've providing extra videophones to company. I've got VP2009 and they're working fine.
Now I've bought VP530 and there is problem with local video like in previous post, the local camer is working all the time (in standby).
I've tried new firmware, even uc and 3cx, and it doesn't allow to turn it off.

Moving physically away camer is not a solution, becaus every time we want to make connection, we have to rotate the camera back.

Is there some other way to make it work right?
09-11-2015 05:50 PM
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john889 Offline
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Post: #6
RE: VP530 - Disabling my face while in standby + Doorphone volume
Thanks For Info.
Gclub
(This post was last modified: 11-17-2016 06:48 AM by john889.)
11-17-2016 06:47 AM
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