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T46S. User hear the customer when he's on wait
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o.fraiture Offline
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Post: #1
T46S. User hear the customer when he's on wait
Hello,

I have a weird issue with a t46s. When a customer call and he's putted on wait, we can still hear what the customer say ( the customer hearing the waiting music ).

the software is on 66,86,188,1

Is there anyway to have the firmware to try a reset or update ?

Thanks in advance,

Olivier
03-11-2024 09:17 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,533
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Post: #2
RE: T46S. User hear the customer when he's on wait
(03-11-2024 09:17 PM)o.fraiture Wrote:  Hello,

I have a weird issue with a t46s. When a customer call and he's putted on wait, we can still hear what the customer say ( the customer hearing the waiting music ).

the software is on 66,86,188,1

Is there anyway to have the firmware to try a reset or update ?

Thanks in advance,

Olivier

Hi,

Please contact Lydis and ask them for the newest firmware available.
Should be 66.86.188.6 or higher.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-12-2024 07:19 PM
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