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Yealink Forums » IP Phone Series » T4x Series » T46U - unrecognized device

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T46U - unrecognized device
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anakaoka Offline
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Posts: 1
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Post: #1
T46U - unrecognized device
Phone: Yealink T46U (firmware v108.86.0.45)
Headset: Yealink WH67 (firmware unknown)

We have the T46U on fusionpbx and after the change of a calendar year we have to reboot and restart Fusion otherwise the buddies do not work properly.

Our techs reformatted the phone and it came back online. However the USB connected WH67 stopped worked and we are now getting "Unknown Device" errors showing on the T46U.
01-12-2024 09:05 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,527
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Post: #2
RE: T46U - unrecognized device
(01-12-2024 09:05 AM)anakaoka Wrote:  Our techs reformatted the phone and it came back online. However the USB connected WH67 stopped worked and we are now getting "Unknown Device" errors showing on the T46U.

Hi,

I suggest resetting the phone to factory settings, re-provisioning and try again.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-12-2024 06:58 PM
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