[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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Undesired autoprevisioning.
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ITdude87 Offline
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Post: #1
Undesired autoprevisioning.
I have some phones that when factory reset download autoprevisioning for a company that no longer exists. I can break this by setting DNS to 127.0.0.1 but that also breaks DNS which interferes with other services. What is the appropriate way to fix this?
01-05-2024 07:05 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,530
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Post: #2
RE: Undesired autoprevisioning.
(01-05-2024 07:05 AM)ITdude87 Wrote:  I have some phones that when factory reset download autoprevisioning for a company that no longer exists. I can break this by setting DNS to 127.0.0.1 but that also breaks DNS which interferes with other services. What is the appropriate way to fix this?

Hi,

Open a support ticket with Yealink and ask if they can release the MAC addresses of the relevant phones from the provisioning server.
https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-05-2024 06:22 PM
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