[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 2 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
"On the Phone" or "User Busy" status display into caller phone LCD
Author Message
ugo.viti Offline
Junior Member
**

Posts: 17
Joined: May 2013
Reputation: 0
Post: #1
"On the Phone" or "User Busy" status display into caller phone LCD
Hi,

I'm wondered if this feature is already implemented, but I haven't found an answer, so I'll asking here.

Suppose the following scenario:

Involved Users:
201
202
203

Call flow:
- all users have Call Waiting enabled.
- 201 call 202
- 202 answer to 201
- when 201 is on the phone with 202, 203 call 201
- 201 hear the background call waiting tone, and into yealink display can see the call coming from 203
- 203 hear the ringing tone, but it can't figure out that 201 is already on the phone
- 201 can't answer to 203 because the call with 202 is very important
- 203 after some time giveup the comunication thinking that 201 is not in office

the question is:

Exist a way to show a message into 203 LCD that 201 is already occupied into another conversation?

I seen this features into 3com phones connected to 3com PBX, and that phones display "On the Phone" message status into caller LCD.

I'm trying to accomplish that feature using T26 phones connected to Asterisk 1.8.15 PBX.
Of course using the BLF keys is not the solution.

Thank you very much for the support.

Best Regards
(This post was last modified: 05-18-2013 07:27 PM by ugo.viti.)
05-18-2013 07:20 PM
Find all posts by this user    like2    dislike0 Quote this message in a reply
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #2
RE: "On the Phone" or "User Busy" status display into caller phone LCD
Hi Ugo,
Sorry currently we don't have such feature.
But i think BLF is a solution, on the DSS key of extension 203, you can set a BLF to monitor 201, when 201 is in a call, the BLF light will in red, so 203 can know he is in a call, when the light turns to green, 203 can dial to 201.
Do you think so?
06-10-2013 02:27 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
ugo.viti Offline
Junior Member
**

Posts: 17
Joined: May 2013
Reputation: 0
Post: #3
RE: "On the Phone" or "User Busy" status display into caller phone LCD
(06-10-2013 02:27 PM)Yealink Support Wrote:  Hi Ugo,
Sorry currently we don't have such feature.
But i think BLF is a solution, on the DSS key of extension 203, you can set a BLF to monitor 201, when 201 is in a call, the BLF light will in red, so 203 can know he is in a call, when the light turns to green, 203 can dial to 201.
Do you think so?

Hi!

Thank you very much for the answer!

I already use the BLF features in the Receptionist stations with T28 and T32 (using EXP38 and EXP39) phones, but if I have, for example 100 extensions with call waiting enabled, and I call anyone from a phone like a T22, how can I undestarnd that the called phone is already busy in another conversation? I need this features enabled for all extension in my corporation, not only in the receptionist phones.

For example, can I configure one of the three Line Keys of T22 to blink if the called number (whatever is it) is already busy?
Like configuring an action http url when I call a number, and based on returncode of http request (the web app accept as argument the called number, and return if it's already on the phone), Turn ON or OFF a Line key (this is only an idea).

Let's me known.

Best regards!
06-24-2013 08:43 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #4
RE: "On the Phone" or "User Busy" status display into caller phone LCD
I'll second that... It would be great to see that the handset is already in use.
What happens if multiple handsets share an extension? Would this still show up as extension in use?
Would the phone system be responsible or the phone?
06-25-2013 06:57 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 717
Joined: May 2013
Reputation: 7
Post: #5
RE: "On the Phone" or "User Busy" status display into caller phone LCD
Support any more info on this... Not lots of people have lots of blfs to use... Ie : t22 or t32, t41, t 42
03-14-2014 10:31 AM
Find all posts by this user    like1    dislike0 Quote this message in a reply
Ret Offline
Junior Member
**

Posts: 34
Joined: Nov 2014
Reputation: 0
Post: #6
RE: "On the Phone" or "User Busy" status display into caller phone LCD
It would be a great feature!
I wonder if we could also have a different tone to let the caller know the callee is busy.
12-20-2014 04:21 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
gsenecal Offline
Junior Member
**

Posts: 1
Joined: Jul 2015
Reputation: 0
Post: #7
RE: "On the Phone" or "User Busy" status display into caller phone LCD
I'm also looking for this function. It is very important as we are limited in the amount of BLFs available to indicate status of extensions. We have 50+ extensions and some of our phones have 15 BLFs. I've noticed that this thread has been created in may of 2013 and is yet to be resolved or implemented (I think). Is there a way to see what is being developed and when the anticipated delivery is?
02-13-2016 04:34 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Frank Drews Offline
Member
***

Posts: 63
Joined: Jan 2014
Reputation: 0
Post: #8
RE: "On the Phone" or "User Busy" status display into caller phone LCD
This would be a nice feature. An alternative would be a special "busy tone" that could be sent by the phone, like it used to be in the old days. Or are those already possible and I missed them? You could sent a busy tone even if the other person is hearing the call waiting tone and could pickup the phone.
02-19-2016 09:51 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
bootmee Offline
Junior Member
**

Posts: 4
Joined: Apr 2016
Reputation: 0
Post: #9
RE: "On the Phone" or "User Busy" status display into caller phone LCD
Has anyone found a solution to this issue. I am using a T23G and a T29G
04-21-2016 02:44 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
gadget Offline
Junior Member
**

Posts: 3
Joined: Jun 2016
Reputation: 0
Post: #10
RE: "On the Phone" or "User Busy" status display into caller phone LCD
Yes Please!!! I have been asking for this forever! Our dinosaur Norstar system had this feature..
06-24-2016 02:48 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Setup dial number in phone to use multicast paging rlsabin 3 12,972 10-26-2024 08:09 AM
Last Post: jcvh
  Tapi prg to have phone dial kcurtis 0 661 07-19-2024 11:31 PM
Last Post: kcurtis
  W70B+W73H phone book management and custom ringtone upload kubson 0 3,614 11-21-2022 04:42 PM
Last Post: kubson
  Option of having DSS or DIalpad display on touchscreen after pressing DSS Prefix brourk 0 2,231 09-06-2022 10:04 PM
Last Post: brourk
  Portable DECT Conference phone Alloycp 4 20,905 04-07-2020 01:12 PM
Last Post: delfihol
Heart LDAP and Caller's Photo UnknownUser 1 10,113 05-13-2019 03:01 AM
Last Post: Simons_Yealink
  Availability status on phone screen Frank Drews 2 12,952 03-02-2018 02:47 PM
Last Post: syadnom
  Date/Time display in STATUS tab njackson 3 13,683 01-22-2018 08:04 PM
Last Post: KNERD
  Display custom text in-call Luke Escude 1 8,841 11-30-2017 08:44 AM
Last Post: Elaine_Yealink
  Suggestions: Adjustable Phone Stand / Bluetooth / Footprint Keith7 1 8,294 04-07-2017 03:10 AM
Last Post: Quinlan_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication