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W73H handset with W52P problem reboot
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Paco Brufal Offline
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Posts: 1
Joined: Mar 2022
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Post: #1
W73H handset with W52P problem reboot
Hello

I just registered a new W73H handset in a W52P base, and register worked fine, but suddenly W52P base start reboot loop every 2-3 minutes. W52P base is working fine last 4 years. I deleted W73H handset and base stop rebooting.

I thought all handsets were compatible (full/basic) with all bases...

Thank you
01-19-2023 03:27 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,529
Joined: Jan 2014
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Post: #2
RE: W73H handset with W52P problem reboot
(01-19-2023 03:27 PM)Paco Brufal Wrote:  Hello

I just registered a new W73H handset in a W52P base, and register worked fine, but suddenly W52P base start reboot loop every 2-3 minutes. W52P base is working fine last 4 years. I deleted W73H handset and base stop rebooting.

I thought all handsets were compatible (full/basic) with all bases...

Thank you

Hi,

The W52P base went EOL status a long time ago.
It does not support the newer DECT handsets.
Please read the Yealink-W52P-Datasheet.pdf manual to see which handsets are supported by the base station.
https://support.yealink.com/en/portal/do...55597d74a0

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-19-2023 06:24 PM
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nolto Offline
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Posts: 47
Joined: Feb 2020
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Post: #3
RE: W73H handset with W52P problem reboot
I have a similar case; W52P keep rebooting if I register W56H.

The firmware is upgraded which is in the compatible list. The yealink support team can't solve the issue.

Nolto Bilişim
Yeastar Türkiye Distributor.
Yealink Türkiye Sub-Distributor
03-03-2023 01:21 AM
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